Thanks for revieiwng your recent order.
We're sorry to hear you were disappointed with the Best Before Date on the products you purchased.
As outlined in our FAQs, we do not guarantee a minimum shelf-life for our products, so this can be anything between 1 to 24 months depending on our current stock-holding. As we send out a large volume of orders daily, it is not possible for us to provide you with a best before date for a specific product as this can change throughout the day.
If you've received a jar with a shelf-life shorter than one month, we ask that you please email our CS team at: twinings.direct@twinings.com so they can look into this further.
“My favourite - all year round. Love the taste and how easy it is to make! This was half price compared to the Supermarkets thanks to a special offer so l stocked up!”
