“So sad that I paid so much money for two bags of this! Had this type of tea in a restaurant and loved it so much that I had to have some to bring home. I thought that if I bought here I was safe. This tea is bad. It smells fine until you brew it. It’s not my water and I’ve tried it six different times. I do need to note that the restaurant gave me a small bit of what they have and there is none of the off putting smell.”
Thank you for taking the time to leave us some feedback.
We’re very sorry to hear that you did not enjoy our Tie Guan Yin Oolong that you purchased from The Strand.
We pride ourselves on high quality and taste and would love to get it right every time, as it's always disappointing to hear that someone hasn’t enjoyed one our products, however we do appreciate that our consumers have a variety of preferences.
We are really grateful to you for taking the time to pass on your comments as it helps us to better-understand our customers’ needs and preferences, so thank you.
Once again, we really appreciate you taking the time to leave us some feedback.
