Thanks for your reviewing our Earl Grey loose tea.
We're really sorry to hear you're disappointed with your purchase of this product, however, we are grateful for your feedback.
If you could please email our CS team at: twinings.direct@twinings.com, they will be able to help you further with this.
“A lovely tasting Earl Grey tea. I do wish there was a bigger caddy but I'm happy to have any of this International Blend that I can find. I particularly enjoy having this tea with no milk or sugar. Nice and simple!”