“I will never order from this company again. The order was delivered and left at the back of my drive. No one bothered to ring my bell or I or the dog would have heard it. When I found the box 24 hours later it was soaked and useless. I emailed Twinnings twice and both times my email was blocked. I tried the site contact form and that was not available. Total shambles”
We're so sorry you had an issue with your order and that you had trouble getting in touch about this.
We have passed your feedback on to our CS team so they will email you this afternoon to get this resolved for you as quickly as possible.
Thanks for bringing this to our attention.
