“I bought this tea few times. At the beginning tea was fine, but last two boxes i had to return. If I could upload pictures... you would see that the brewed tea did not remind even tea... it was disgusting. But bought In Sainsbury”
Thanks for reviewing our Lemon & Ginger infusion.
We're really sorry to hear you experienced an issue with two recent packs of this blend.
As we haven't made any changes to this product, we would be keen to look into this further to try and pinpoint what has gone wrong. To help us do this, could you please send an email to our CS team at: twinings.direct@twinings.com ? Feel free to also attach the photos you have of the product as this may help with the investigation.
Thanks for bringing this to our attention.