Rustic Oak Beam Surround Aged 14cm x 9cm (5.5” x 3.5” approx.) / 107cm (3.5ft approx.) / 152cm (5ft approx.) Reviews

5 Rating 3 Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

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Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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“Some of the best customer services and after-sales I've ever come across. On top of that, outstanding quality too. First things first, the product is of the highest quality. We ordered an oak fire surround and were knocked back at just how beautiful the wood and finish was, and at such a reasonable price. Not just like, "oo, that's nice"... more like, "ooo daaaamn, that's stunning." We couldn't get over how lucky we were to have found these guys. So, the product is fantastic. Next, aftersales and customer services. Once we received our surround, we decided to make some changes and reached out to these guys to see if they could help. Now, I don't want to go into too much detail, as how they helped was out of the ordinary, and don't want customers saying.. well you did that for that guy.. do it for me too :D Needless to say, we had a scenario, which wasn't the responsibility of Traditional Beams to solve. However, after contacting them, they did offer further help, even at a little additional expense to themselves (a very minor cost, but very appreciated and kind). They went above and beyond to help us solve our problem, and we are super grateful. We can't wait to add further Traditional Beams products to our home.”

1 Helpful Report

Posted 1 year ago

Hi Jay, WOW! Thank you so much for taking the time to leave us such a lovely review! It's absolutely amazing to hear you found us to be the best customer service/after-sales you have ever come across and you find the quality of our products outstanding :) We are glad your Oak Fireplace Surround has managed to blow you away! It's nice to hear you felt we went above and beyond to help rectify your little issue and we look forward ton hearing from you again in the future!

Posted 1 year ago

“Exactly as expected. Top quality solid wood beautifully crafted and easy to install. Love the result. Communication was excellent and delivery as planned.”

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Posted 1 year ago

Hi Diane, we are thrilled to hear your Rustic Oak Aged Fire Surround was exactly what you expected and top quality :) Thank you for choosing to shop with Traditional Beams, we hope to see you again soon!

Posted 1 year ago

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Posted 2 years ago

Hello, thanks for your 5* review! We hope to see you again!

Posted 1 year ago

Rustic Oak Beam Surround *Aged* 14cm x 9cm (5.5” x 3.5” approx.) / 107cm (3.5ft approx.) / 152cm (5ft approx.) Reviews

Rustic Oak Beam Surround Aged 14cm x 9cm (5.5” x 3.5” approx.) / 107cm (3.5ft approx.) / 152cm (5ft approx.) Reviews