Hi Christine,
We are sorry to hear this! We have checked on your order and can confirm that it is with our courier. An email has been sent to you with tracking the tracking information.
Kind regards,
Tower Customer Care
“Bin generally very good, but this is the 3rd replacement lid in two years, probably would be better if the cog assembly wasn’t made from very brittle plastic”
“Perfect -better to spend £20 on a new lid rather than £50+ on a bin
Only problem is I now have 4 large batteries redundant as changed those first and the new bin lid takes AA”
“Good quality, works well and looks good. I ordered a replacement as my previous one sadly mysteriously disappeared. The delivery was speedy. I gave it 5 stars as I preferred that my old one had the bin liner rim to hold the bag in place. However this one fits more snug therefore it’s not really necessary, just a matter of preference.”