Hi Robert,
We are sorry to see your rating, if you have any problems or queries relating to your Pressure Limiting Valve please do not hesitate to contact our dedicated support team on 0333 220 6066 or customerservices@towerhousewares.co.uk where we will be more than happy to assist.
Kind regards,
Tower Customer Care
“The item was just as advertised - excellent.
The service from Tower was really bad.
I was promised an email when goods had been dispatched - no email!”
Good Morning Mr Robertshaw,
I am very sorry to read that you've not received the promised email, As I am sure you will appreciate, this is most definitely not what we wish for our customers.
Providing exceptional customer service is something that we pride ourselves on and I apologise that on this occasion, we have fallen short of yours and our own expectations. Please be assured that this is something that will be fed back internally for training purposes.
Please accept our sincerest apologies again Mr Robertshaw.
Kind Regards,
The Tower Support team.
