“You do not sY on your website that the measurements are internal we assumed they were external so we now have a sealing ring too large for our pressure cooker. Not a happy customer.”
“Wrong seal. Have sent email and waiting a week for reply on whether a seal for T920002 is in stock. Emailed yesterday, Thursday 11 April, to ask again.”
“Very pleased with my new sealing ring, cooker works much better. Having received the wrong one I tried to contact Tower, after 2 phone calls and two emails I finally spoke to Sophie who was very helpful and I received the correct seal the following day.”
“Sadly the sealing ring was a disaster, however I have since discovered that my Pressure cooker is unsafe!
A replacement pressure cooker will be sent , once Tower has sorted out the ROYAL MAIL problem.”
