“Ordered the wrong size, you must take care to ensure the right size for your cooker, in our case we were told that out cooker was now obsolete and that a spare part was unavailable to us, however we were not advised of the returns policy under out purchase rights through the internet, which we thought was quite poor, no useful advice was offered to be honsest, expected a better service than the one we received, very poor.”
Dear Steve Hurley
I'm sorry that you haven't received a great service. If an order is placed in error, you can contact us and we will set up the return for you. Using a service you think is best, you can send this back to us for a refund of the price of the item.
Kind Regards
Tower Customer Support
“happy with the new sealing ring, as i could not use the pressure cooker.
Great fit and now back to normal with using my great cooker, excellent product.”
“I wasn't sure which sealed I needed for my pressure cooker, customer service advise me of the one I needed. It fit perfectly and the delivery was fast. Thank you, great service.”
