“I had been searching for a replacement gasket for my old discontinued Tower Pressure Cooker. The 24 cm sealing ring fits it perfectly, I am very pleased with my purchase it has given my pressure cooker a new lease of life. The item arrived very well packaged and was despatched very quickly. I am very happy with the service from Tower and would not hesitate to purchase from them again.”
“Having sort advice from Tower over the measurement of the seal required for the pressure cooker I purchased the 24cm seal. Unfortunately the 24 cm is measured from the inside of the seal and NOT the inside of the lid. So although the seal may be very good it does not fir my Tower Pressure Cooker.”
Dear Mr. Hutchinson,
We are very sorry to read that the seal you have received is incorrect, an email has been sent over to you to discuss this matter further.
Kind regards,
Tower Customer Care.
“Web page description is very poor and caused me to order the wrong size but I ordered based on their size guide. Customer service is a joke with this company. They did not offer to send out the correct size and made no effort to assist at all. Curt email, send it back at your cost. Not sure I have ever had the refund”