“I wouldn’t know how good it is because I never received it. Purchased online as an emergency stop gap as my oven broke, ordered well before the cut off for next day delivery. Got an email at 3am the next day who said it had just been dispatched. Took a day off of work to stay in for the delivery and it never arrived! Phoned and cancelled the ordered and basically got pushed from pillar to post for a week just to arrange a refund. Terrible service from start to finish. DO NOT BUY DIRECT FROM TOWER!”
“Havn't received the item yet. 3 attempts at dispatching from their warehouse. 3 failures. Still waiting for the item and have no idea when I will get it. Tower since 1912 seems to match their 1912 delivery. Very slow and out dated.”
“Im so pleased with this product. Everything I've cooked so far has been good. I keep trying new recipes, but I've had no failures. Hubby is happy, he doesn't mind being my tester!.”
“I would be pleased with the Vortx 30L Air Fryer but wonder if this is an end of range model. Unfortunately I had a mishap with the shelves and the rotisserie which got left inside with the plastic on when putting the oven on for 15 minutes as advised before using. The plastic melted on to parts and was impossible to get off so I contacted the parts department to purchase the replacement parts but after 4 days of emails back and forth I was told there isn't any in stock and try again in 30 days. Now I'm left with a new air fryer I am unable to use properly. This is poor customer service if you can't get any spare parts.”
“Wanted to get a larger air fryer to replace my 11L vortx that was coming towards the end of its life, and especially with Christmas coming so I could do the whole meal in one go. It's very easy to use, though the digital buttons can be a bit temperamental, and only being 1800w means it does take a few minutes longer than my 11L. My only complaint is the mesh trays which are an absolute pain to clean, especially as I don't have a dishwasher. For my 11L I just bought holey trays online which slotted in instead and worked a treat, but can't find anything similar for the 30L. Overall it does its job and has lots of useful cooking options, but I think I'll keep this one for when I need to do larger meals and have already bought another 11L to replace my old one.”
“I'm still finding my way around it, but I absolutely love it. Don't some beautiful pork chops. They were so tender and I'm going to be doing some mince and dumplings and I'm doing the dumplings in the air fryer.”