Hi,
Thank you for taking the time to leave Tower a 5* review.
We hope you visit our website again very soon to check out our fantastic range of products.
Tanya - Customer Service Operations Manager
“The wrong filter has been sent. I HAVE BEEN TRYING TO CONTACT YOUR COMPANY SINCE RECEIVING THE TWO INCORRECT FILTERS I HAVE TELEPHONED 3 TIMES THE NUMBER THAT CHLOE H, SENT I HAVE BEEN HOLDING ON FOR OVER ONE HOUR EACH TIME.
MY CORRECT KETTLE IS T10015 INFINITY COLLECTION I HAVE SENT PHOTOS OF THE ORGINAL FILTER REQUSTING 2 PLEASE, ALONG WITH PHOTO OF MY KETTLE WHICH IS RED , ALSO PHOTOS OF THE WRONG FILTERS THAT HAVE BEEN SENT.
PLEASE SEND TWO OF THE CORRECT FILTERS ,ALSO THE COST, LESS WHATS ALREADY PAID. THANK YOU . MRS.A DAVIS”