“If you are trying to start your own culture go elsewhere, this bottle came in very light. I wish I could be more impressed but it was just a disappointment.”
Hello. We are sorry to see you were not satisfied with the Golden Phtyo you received. We checked our records and show we were not contacted regarding this issue. We pride ourselves on excellent customer service and if there is ever an instance that you are not happy with a product we provide please feel free to reach out to our support team which will do everything possible to fix the situation. Feel free to send us an email to onlinesales@topshelfaquatics.com with photos of that you received and we will definitely be glad to help.