Factor White Concrete Effect Tiles (60x60cm) Reviews

1 Rating 1 Reviews

Upgrade your walls and floors with the Factor White concrete effect tile, a highly contemporary tile option designed to modernise any room. This large, square tile offers a minimalist feel, with its neutral hues easily complementing existing colour schemes. Made from a highly durable porcelain material, the Factor White is perfect for high-traffic areas of your home including hallways, kitchens and living rooms. It's also a clean-looking, crisp choice for modern bathrooms.Why not see how they would look in your home using our free Tile Visualiser tool? Simply upload a photo of your room to our app and within seconds your tile will appear on your floor or wall. You can also share the look with family and friends as well as order samples for next working day delivery.While we make every effort to accurately display each tile, variations in texture and colour are not always visible when viewing online. We always recommend ordering a sample wherever possible before buying tiles for your home.

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Product Page

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Visit Product Page

“Not a single tile of the twelve I have bought was of an acceptable quality. Four had grooves, one really deep and long ones, others a bit more shallow. Each one had dents and my plumber said that he has never seen such bad quality. I was under the impression that all tiles have been rejected by the manufacturer's quality team and packed to be disposed of by Tiles Warehouse. However, the Tiles Warehouse technical team found nothing wrong with the tiles after collecting all of them !!!? They have refunded only just over 50% of the money I have paid them, charging me much more for collection than for the delivery. They are just simply robbing you of your money, disgusting company, avoid at all costs.”

Helpful Report

Dear Ms Kozak, Firstly I'd like to apologise that you're unhappy with the tiles you received. I can see that you contacted us initially, and advised that you'd like to return the products. Within an hour, one of our team got in touch to say that as per our returns policy, if you'd to return them to us for a refund you're more than welcome to and we will process a refund on the items once they are back with us. The product ordered are concrete effect tiles, so will not be perfectly smooth as with the design. I can confirm that our QA team have found no fault with the product and we have since gone on to resell the returned products to another happy customer. I can see that you requested that we arrange the collection of the products, of which we advised that we can certainly do so. The cost of the collection is purely based on what it is that we are charged to collect the products from you by the carrier. The reason that the collection is slightly more than delivery is because it involves the rewrapping and labeling of the products. I can confirm that you still had the option to source your own collection and return if this was more financially viable for you. Looking at your contact with our customer experience team, I can see that it was agreed that should the items be not fit for purpose, that we would pay for the collection however if no fault was found that we would need to deduct the collection costs off of the refund. I can see this was something you agreed to. Once again, I am sorry that you're unhappy with the products, but I do hope this helps provide a better understanding of the situation. Best wishes, Oliver