“I want to start with the fact that these dolls are absolutely adorable! My only problem was how they were shipped... they came in a shipping envelope that wasn't padded, wrapped in packing tape rather tightly.....so the only way to open it was to cut the plastic open and it is a small envelope with no room at the top or bottom so even being careful, it is unavoidable to cut the doll.....which happened in my case.. They do take quite a while to recieve. But worth the wait...please change your packaging!!!!! My dogs are ruined but I don't want to send them back and wait again, so I will stitch them.....”