I'm, sorry to hear this Ralph. Quality and service is important to us, and we really appreciate you getting in touch and giving us the opportunity to correct this. Please don't hesitate to get in contact with our customer service team who would love to resolve this for you.
“The taste of the contents of the box are excellent although the delivery is not always perfect and occasionally the box is delivered on its side resulting in the odd damaged tomato.”
Many thanks for taking the time to share your feedback with us – we are so pleased to hear that you love our products as much as we do! We are currently in the processes of reviewing our packaging to ensure a safer transport, so we hope that your future ordering experience will be better!
Thank you for taking the time to share your feedback with us – our team love to hear what our customers think about us. We are always looking at ways to improve our service and the products we provide so thank you for sharing this with us!
“Really good produce, very tasty and looked great!
It arrived in perfect condition (I live ~400 miles away from the Isle of Wight), and was well packaged.”