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Nova Reviews

2.8 Rating 16 Reviews
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Phone:

0870 225 8207

Email:

customer.services@theinsurers.co.uk

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Posted 6 years ago
Got quote of £985 paid in full nova insurance phoned next day saying there was more charges of£320 which was paid Sent off agreement and copy of driving licence They sent me letter to cancel insurance so I sent all emails again then got phone call saying then were working through all emails About 5 o clock some snotty arsehole called and said I didn’t contact them they are going to cancel policy I said I spoke to someone this morning and was told I would be called back in half hour nothing looks like Nova insurance is a micky mouse company don’t use them
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Posted 6 years ago
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Posted 7 years ago
Took insurance out then tjey said they had to put it up because my age but when doing a qoute u put the age in and it does it there n then and now a have to pay more and done a nother qoute and its cheaper again makes no sence faulse advertising a would say
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Posted 7 years ago
they make you sign up to a policy and then ask you to call them urgently, then increase the price of policy and when you say no. You have to write a letter to them to cancel the policy when in fact 5 minutes ago they said on the phone that i was not covered. only bye insurance from a insurance company and dknt use a broker. This is such a big mistake. You go on to this website to get you intouch with insurance companies, but all the quotes they showed me wore brokers. Never again.
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Posted 8 years ago
The worst costumer services I have ever dealt with.
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Posted 8 years ago
Very helpful service
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Posted 9 years ago
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Posted 9 years ago