Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Worst insurance company I’ve ever known , fully comp van insurance cost me over £2250 so I could be a courier and work , yet once I crashed refused to pay out , refused to pay the towing charge and refused everything but the van storage . Very disappointing and some would say criminal service and I will never use again . EVER”