“RIP off payed deposit on day of policy then another payment on 6th Jun to receive a letter saying policy canciled end of may,,,but took payment 6th June and another£112.77 today out of my account for something I dont have,,,think fraud is the word and I'm calling bank to reclaim my money and reporting you to finance ombusisman and putting coment up on facebook for all to see how you run your business”
“They drove me mad sending me e-mails and letters asking for proof of no-claims after I had sent it to them through their portal. When I rang them up about this, I was kept waiting on one call for fifteen minutes, and the other not much less.”
“Absolute conmen.
Got the quote, agreed it, paid for it, only to be asked a week later for another £400 else they would cancel my insurance.
Their reason..........the 25+ years no claims bonus I have they decided they wouldn't accept even though everything on the quote was correct and declared as requested.
They then had the cheek to charge me a cancellation fee to cancel the policy even though it was within the 14 days cooling off period.
Poor poor poor service.”
“As a small business owner, l look the price and benefits of your insurance was suitable for me. So I gave 3 star. I did not meet any claim deal with you. After that might decide to give 5”