“All in One” Paint Pen Reviews

4.3 Rating 495 Reviews

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

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“Worst product ever doesn’t even match the colour of the car. Customer service. There is no customer service. Shocking”

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Posted 2 months ago

Hi there, we’re very sorry to hear about your experience with the product and our customer service. This is not the standard we aim for, and we understand how disappointing this must be. Please reach out to us directly with your order details or respond to the email we sent to request for your information, and we’ll do our best to resolve the issue for you. Your feedback is crucial in helping us improve, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention.

Posted 2 months ago

“Great product, matched to perfection”

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Posted 2 months ago

We’re so thankful for your kind words, Arnie!

Posted 2 months ago

“Poor colour match and the pen took ages to mix when shaking”

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Posted 2 months ago

Hello Karen, thank you for sharing your experience and we are sorry if you had troubles using the paint. Please do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 or you can respond with your details so that we can resolve this for you. Thank you for bringing this matter into our attention.

Posted 2 months ago

“Excellent service arrived well packaged and delivered to me way before expected delivery time.”

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Posted 2 months ago

We’re ever so thankful for your lovely review, Paul! 🚚⚡💙

Posted 2 months ago

“Needed a satin black touch up for a house door so no reg or colour code available. Not a problem for them and a perfect match was a bonus. 2nd time using this company and can’t recommend them highly enough.”

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Posted 2 months ago

Thank you for shining a light on our work, Adrian! 💖

Posted 2 months ago

“Such a good match to the original paint on the car.”

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Posted 3 months ago

We truly appreciate your kind words, Darran! Happy driving! 🚗✨

Posted 2 months ago

“Touch up pen, colour match was good but the applicator not so good, I ended up taking the top off and using a small brush.”

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Posted 3 months ago

Hello Jonathan, thank you for sharing your experience with the pen. We understand that this may be frustrating for you. However, please do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can investigate and provide you a resolution. Thank you for bringing this matter into our attention.

Posted 2 months ago

“How can I leave a review on this , not even the colour I ordered”

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Posted 3 months ago

Hello Jonathan! We’re truly sorry to hear that you received the wrong colour of paint. We want to make things right for you. Could you please get in touch with us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? Thank you for your understanding, and we look forward to resolving this for you!

Posted 3 months ago