Bermuda 28cm Aquatic Pond Basket Reviews

1 Rating 1 Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

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Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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“Arrived broken. It was well packaged itself, but sent in a large box with a very heavy ceramic pot as part of the same order. It seems likely that the very heavy pot crushed the small basket at some point when the 2 items were moving around inside the bigger box in their respective packaging in transit.”

Helpful Report

Posted 5 months ago

Hello, I would like to take this opportunity to thank you for your recent order with us online. We are very sorry to hear that the pond basket has arrived to you in this condition. We always try our best to package items securely to avoid damage in transit and we rarely face any problems like this. If you would like us to help rectify this issue, please can you email us directly to 'shoponline@oldrailwayline.co.uk and provide us with an image of the condition in which the item arrived to you and we will work out the best solution. Again I apologise for the inconvenience but look forward to hearing from you. Kind Regards Graham Lewis

Posted 5 months ago