KILN DRIED BIRCH FIREWOOD FULL CRATE Reviews

4.7 Rating 63 Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

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Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

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Johnny Moore

Verified Reviewer

“I asked for a morning delivery which I received which was great. However no one informed me of the delivery date so it was 'quite a surprise' (putting it mildly) when the chap turned up with 2 metre cubed of wood on a pallet (in the rain) which I had to move down a shingle covered driveway on my own. Little by little on a sack barrow with no help (which I could have organised had I known) !! BTW I am 60 years old. I chose not to complain but given that you asked, here is my response. I just decided that maybe I should take my custom elsewhere next time. Many thanks, with the exception of the odd rogue log, I have no complaints thus far with your product. Regards, Johnny Moore.”

Helpful Report

Posted 11 months ago

Dear Johnny, We appreciate you taking the time to share your feedback. We regret that your experience fell short of expectations. Please reach out to us at support@luxurywood.co.uk so we can better understand how we can improve. Kind regards, The LWC

Posted 11 months ago

Rebecca Ellis

Verified Reviewer

“So happy to receive a tightly packed crate of perfectly dry wood..it even smells good. Quicker delivery than most too. Will definitely buy again..thank you.”

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Posted 11 months ago

“Excellent quality, straightforward delivery.”

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Posted 1 year ago

Peter Crofts

Verified Reviewer

“I find that Birch is a good companion to Ash. Birch lights easily and burns hot but fairly quickly so I use Ash (slower burning ) to control the burn rate once the fire is running at it's its optimum.”

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Posted 1 year ago

Dear Peter, Thank you for the glowing 5-star review! We're thrilled to hear about your excellent experience with our firewood and timber services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We can't wait to serve you again! Kind regards, The LWC

Posted 1 year ago

“very pleased with the logs”

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Posted 1 year ago

Dear Customer, Thank you for the amazing review! Kind regards, The LWC

Posted 1 year ago

Nick Bradshaw

Verified Reviewer

“Delivery was quick and the logs were as advertised”

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Posted 1 year ago

Dear Nick, Thank you so much for the amazing review! Kind regards, The LWC

Posted 1 year ago

Stephen Dean

Verified Reviewer

“Excellent service many thanks”

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Posted 1 year ago

Karen Collingwood

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago