“The mattress is great. Firm and excellent quality. And the price is very competitive for natural mattresses. My only negative experience was with the customer service. I enquired about a bespoke mattress and still haven't heard back. And when I purchased 2 mattress with guaranteed next day delivery, i received them 5 days later without a single email about dispatch or a phone call to explain. By the time I finally managed to get through to someone on the phone they said they would check and get back to me later that day, and they never did. Product though- spot on.”
Hi Iain,
Thank you for your great review!
We are so pleased that you are happy with your mattress!
We do apologise that you have not yet received a response from our customer care team regarding he bespoke mattress. Please do email us on direct@thelittlegreensheep.co.uk and we will look into this for you urgently.
Best wishes
LGS CE Team
“Bought this mattress for a high sleeper - a snug fit with no gaps. Our six-year old seems very happy with the mattress (getting used to the high sleep is a different story, LOL). She finds it very comfortable. Arrived quickly and everything in good order. Thank you, the Little Green Shop.”
“Great quality as I have come to expect from the little green sheep. I previously had the same type of mattress in cot bed size for my eldest and it grew with her, now we went for bunk bed when we moved my toddler to the kids room and opted for the same type of mattress - I think it's the best on the market in terms of materials used, firmness and overall suitability for children. Really comfy (I had to squeeze in with my toddler a few times so tested it myself!) 100% would recommend! I know it's not the cheapest but it really does last in time (and now with the dust mites vacuums available they can last even longer).”
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team.
Take care and best wishes,
Holly
“Although I love the fact that this mattress is natural and free from chemicals, it is extremely hard and uncomfortable. Our 3 year old has refused to sleep on it and is in our bed every night. We are now trying to find a natural mattress topper to try and make it more comfortable for him.”
Thank you for taking the time to share your feedback with us.
I am so sorry to hear about your experience, I do want to reassure you that we work extremely hard to help with any queries our customers have.
Please email our Customer Care Team on hello@thelittlegreensheep.co.uk and we can further review your enquiry for you.
Best wishes,
Holly
“We purchased one of these mattresses for our older child and once our little one became old enough for a single bed we had no hesitation in ordering another one.”
Hi Jayme,
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team.
Take care and best wishes,
LGS CE Team.
