C30SES-H-OS - 240v 30w E14 35mm Clear Energy Saver Reviews

3.3 Rating 4 Reviews

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

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Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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“My experience left a lot to be desired. Having ordered the bulbs and receiving no notification of despatch after over a week I contacted the company to be told “sorry we’ve been really busy, I’ll get them despatched today”. On arrival I found 1 broken. I phoned to report this and despite being told the replacement would be despatched immediately the agent on the phone sounded as if he couldn’t be any less bothered. The replacement bulb arrived and this was also damaged; again I called to report this and advised the agent that as there was no apparent damage to the packaging maybe the stock should be checked or at least the bulbs physically checked before packaging. Again the agent couldn’t get off the phone quick enough after trying to argue with me as to how or when the damage had been caused. Not happy with the response I spoke to Leanne in accounts who couldn’t have been more helpful. She promised to personally check, pack and despatch the replacement bulb and despite my saying I didn’t need the postage and packaging refunded she insisted. This bulb arrived in good order and good time. Leanne ‘saved the day’ for the company on this occasion and should be applauded as the other staff should receive training in customer service and interpersonal skills.”

Helpful Report

Posted 1 week ago

“It's shines! Bought it for.ny Dad's lamp,he sadly died 11 weeks ago x”

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Posted 8 months ago

“Happy with bulbs, but poor delivery and customer service.”

Helpful Report

Posted 10 months ago

“Delivery within several days didn’t happen with no communication. After several WEEKS sent an email and no reply. Sent a message via the website and no reply. Called and was told it was out of stock so looked for and sent a replacement (with no refund of delivery costs), I’m not sure what would have happened if I hadn’t called.”

Helpful Report

Posted 10 months ago