Whole Mussels Irish (M) Reviews

4.3 Rating 253 Reviews

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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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"Nikhil Raval"

Verified Reviewer

Author didn't leave any comments.

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Posted 3 weeks ago

"Michael Dawson"

Verified Reviewer

“Purchased this pack for A weekend meal. Received the mussels and fries BUT no sauce to cook them in. I emailed but received no response. So am leaving this review as it seems my only avenue to complain”

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Posted 3 weeks ago

"Bernard Clark"

Verified Reviewer

“They came box-packed in a frozen packet. The taste was excellent as was the moister they were frozen in.”

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Posted 1 month ago

"Sam Constable"

Verified Reviewer

“Cooked them for longer than the packet instructions and discarded all the unopened ones and they still made people ill. Many were half opened before being cooked”

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Posted 1 month ago

Hi Sam, We do sincerely apologise for any illness caused. We take matters such as this seriously. We have sent you an email, if you could please respond so we may take further action. If I may gently point to the description under the product: THEY MIGHT NOT OPEN! But don't be alarmed. Live mussels open when you cook them because they are trying to cool down. Our mussels are definitely dead so can't feel the heat. some will open, but not all. BUT THEY'RE PASTEURISED AND 100% SAFE. A flick with a blunt knife will open those that stay closed. Remember that frozen mussels were cooked and frozen straight out of the water so they have not had to survive for 5-10 days. We await your response via email so we may follow up and make any necessary amendments. Kind regards, The Fish Society

Posted 1 month ago