Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Very poor service. Rude and unprofessional, the worst service I have ever had in 40years of buying motorcycle insurance.
Had to threaten legal action to get my money refunded”
“Awful. Last insurer wouldn't give me proof of 8years ncd. Had last certificate with 7 years on but not good enough. Ended up just paying the extra to get them off my back.”
“Took out multibike insurance on 2 bikes. Nobody told me J would lose one of my no claims discounts. I will never take it multi bike insurance again. Cost me much more than I saved. Poor communication about this issue”
“The variety of prices on this site are an eye opener, but even after signing with our chosen insurer they elected to increase the premium by 35% so in the new year will definitely be changing”
