“Debit was my cheapest quote for insurance so I took it. My policy was then cancelled for no proof of NCD. I rang up the day I received the letter and my policy had been cancelled and I couldn't just reopen it. My £75 monthly payment turned into over £200 for one months insurance then had to pay to get insured elsewhere. Will definitely never use again, will stop any of my friends using them. I guess they're the cheapest insurer for a reason”
“I was annoyed by them for constantly asking for documents and threatening to cancel my insurance even though I kept replying they already had the documents. No apology was ever given for the trauma they caused me. When renewal comes around I will consider the next cheapest quote.”
“Because of terrible co-ordination between Devitt and the underwriter (Zenith) and a lack of clarity in procedures, I ended up cancelling my claim and paying 250 pounds to get my motorcycle released from a police compound. Employees on the phone give different answers and conflicting information whenever I call, I guess that's also because of poor note taking and co-ordination between them as well.”
“Excellent customer service both online and then on the phone! Cannot fault Devitt and they halved my renewal quote too! Why didn't I know about them before now?”
