“It always takes a lot of time to get through to any call centre these days, this service took beetween 15 mins to a very poor 39mins to even talk to a person.Very nice staff working for this company, all your requests are beeing dealt with in a quick and efficient way. I had a big long drawn out process in proving my 9 years no claims bonus,you'd think in this day and age and connectivity that they can get this information themselves, but no I had to try and get these documents and send them, they could not be opened and stress stress stress.I got it in the end .All the information between insurance services is available ,so why don't they make it easier ?”
“Took insurance out with hero from Portsmouth in November numerous phone calls and e mails still have not received documents would not recommend them to anyone”
“I was looking for a no frills bike insurance for my BSA Bantam which I only use very occasionally, but found all the quotes I was getting had things i didn't need.
That was until I happened by chance to find AQuote. What a refreshing difference, the guy on the phone was extreamly helpful and sorted a poicy for me which was exactly what I needed.
I shall be using them in future for my other bike & my car.”
“The fees they want to charge for small amendments are disproportionate to the change. The person on the phone was unable to work off script. Very unhelpful. Second cheapest quote but not value for money in the long run. I'll go with a proper insurer next time. Never received the policy.”
