Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“The same as many of these brokers. lots of add - ons and when I had to cancel the policy after only around six weeks, I only received around a third of the cost of the policy back and still waiting for the refund after 2 weeks.”
