“Lots of back and forth when I was working at a dental lab and mentioned I may have to make the odd delivery. The order of notifications was terrible, post saying one thing and then emails another. The app is not great and not user friendly. I also sent queries via online, latest asking about driving a car on my policy and they responded about a motorbike. Amateur and would recommend not insuring with this company.”
“Quick to insure, but for some reason they are saying they can’t find me registered at my property, keep asking for for info, and I send the info they require and still get told they don’t find me at the property”
“Worst insurer I have ever used
Insurance cost me £104 just over two weeks later sold my bike,after admin fees and other fees was refunded £21.60 on top of that the service was very poor indeed, never again, be warned!!!
You live and learn this time the hard way”
“I made a mistake on my quote realised after I had bought it rang up straight away and they wanted to charge me over 60 pounds to correct it tried to explain but the lady on phone just said I should of check .luckily after pleading she reduced it to nearly 35 .not Happy.”
“I would not insure with Adrian Flux/BikeSure again. They quoted a good price online. I made a small error of stating the moped was bought one year before it had been. This error apparently meant the insurance would be £70 plus more expensive but they also wanted to charge me a policy amnemdnet fee and this all before the policy was even issued. I then said, right I will cancel the policy as it is within the first 14 days and I was then quoted a very high cancellation fee - creating a financial trap where I was not truly free to accept their new contract offer. I felt manipulated and coerced. They are not operating their buisness in an honest and straightforward manner.”
