“Thanks Bikesure
I would recommend your site to anyone it was simple to use and very competitive on prices. The insurance was for my sons first bike and we had previously had some silly quotes until we came across Bikesure. 5 Star well done and thanks!!!!!!”
“Didn't actually get the broker i wanted as they were closed on saturdays (when i was buying the bike to ride back from stoke to newcastle on tyne) But it failed to mention this on the website, so now i've ended up paying nearly double the premium as it was the only time i had to get the bike. Other than that it was fairly decent, done me no favours in the long run however, just another comparison site really, nothing special. Other than that the site is laid out well and is informative to the degree of input of information. Was easy to find a broker disregarding the quote i got online and couldn't get on the day, so i suppose that was handy to have that at my finger tips.”
“I spoke to the people at Bikesure after I had received the quote. They were knowledgable and helpful. They asked for some details to be forwarded which I did and they responded within days to give me the all clear. When I changed my bike soon after taking the policy they were very good and understood the difference in the bikes. All in all I would recommend them.”
“I used the bike insurer comparison site again last year to buy a new insurance policy as my then current insurer told me that they do not insure the new (year old) bike that I had just bought????
I had been with the same company for years and had insured a gsxr 1000 and an r1 with them, but when I bought my tuono V4 they told me they could not insure it on my current policy.
After I told them that the bike was group 17 of 17 same as my last two they came back with a quote for a new policy of £900, up from sub £300.
I told them that they will no longer be getting my business and did a quick search via the bike insurer.
Within minutes I had a quote from Bikesure that met my needs for £199.
Thanks bikesure.
And to Hastings direct. that is not how to keep loyal customers.”
“Due to address being different on drivers liscence they cancelled policy even tho I explained I was trying to rectify with dvla .... Would seriously think twice before contacting again.”
“They helped themselves to £230 out of my account as my address details were wrong on my licence !!!!!!
Then held the money until I got my details changed.”
“Took out insurance telling them that the bike would be garaged at all times at our regular address. They accepted this, but a few weeks later doubled the insurance saying that because we had 2 addresses, they had to take the higher risk address for calculating the premium, even though we don't live there.
TRULY, TRULY AWFUL CUSTOMER SERVICE!!”
