Login
Start Free Trial Are you a business?? Click Here

Bikesure Reviews

3.1 Rating 445 Reviews
Read The Bike Insurer Reviews
Visit Product Page

Email:

customer.services@theinsurers.co.uk

Amount of docs after you register you have to provide. It's ridiculous!
Helpful Report
Posted 8 years ago
I took out 2 insurance policies one for a 1200s on portages plates and one on english plates which wasn't the cheepest insurance but you were the first company and your tel sales were very good so i went with you, wrong decision. When i enquired at a later date about some other matter i found out that the Portugal bike was not insured to ride so why was i asked how many miles would i be doing each year! So i canceled that one, then even when i asked you about the refund based on the fact your company miss led me your best offer for the years refund was £48 that is an insult and a joke. I have got insurance for both bikes £145 cheaper than your company but to honest i would have stayed with you but you didn't tell me i couldn't ride the Portugal bike, you have miss lead me and failed in your duty off care i will be taking this complaint further. If you wish to talk to me about this matter the please email me a direct line number. thank you simon brader
Helpful Report
Posted 8 years ago
keep adding charges which were not agreed insurance has nearly doubled. Will not us again.
Helpful Report
Posted 8 years ago
Elliot Lloyd
Verified Reviewer
Asking for documents that you already had as insured me last year !!! Nuisance !!!
Helpful Report
Posted 8 years ago
Your telephone service was both helpful and knowlegeable making it easy to complete your forms.
Helpful Report
Posted 8 years ago
I was on the phone to the number shown on your website page for 30 minutes. According to your image calls are charged at 5p per minute. I am with 02 and the total cost to me for phoning this number to arrange my insurance was £12. I think you should make future customers aware of how high additional charges to your number can be.
Helpful Report
Posted 8 years ago
Quick and easy
Helpful Report
Posted 8 years ago
3rd year with bikesure and very happy to stay for more yrs to come, great staff to iron out any questions and to explain things is simple language and they are very understanding wouldn't hesitate to recommend to my friends etc :)
Helpful Report
Posted 8 years ago