Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Have used Bikesure before, but always look at all options prior to each renewal. Have not had any issues in the past, but happily becuase I've not had cause to claim! Hopefully I won't be any wiser after another year!!”
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“The price and initial service was good, but as my enquiry was for a bike being delivered the next day I found Bikesure over keen to get the business,
They used hard sales techniques, this price is just today then on the phone we can give you a better price!
Then a letter saying my insurance would now be cancelled as I had not sent a photo of the bike in the garage
(I did tell them followed by a email Delivery Tomorrow)
What a lot of hassle and threats plus multiple emails.
Just calm down a bit !!!!”
