Hastings Direct Reviews

3.4 Rating 370 Reviews

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“Poor insurance company. Cancelled policy as I didn’t send in ground anchor declaration even though I don’t have a ground anchor and never said I had one. Informed them of this and they still cancelled my policy and didn’t refund my year’s payment.”

Helpful Report

Posted 3 years ago

Documentation - did the sending and receiving of required documents go smoothly?

Customer Service - were you dealt with quickly and politely?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Policy Features - do they meet your requirements?

Value For Money - are you happy with the cover received for the price paid?

“Really good service Really good communication Rang me back on time Affordable prices recommend”

Helpful Report

Posted 4 years ago

Documentation - did the sending and receiving of required documents go smoothly?

Customer Service - were you dealt with quickly and politely?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Policy Features - do they meet your requirements?

Value For Money - are you happy with the cover received for the price paid?

“I couldn’t fault Hastings on price and ease of getting my insurance”

Helpful Report

Posted 4 years ago

Documentation - did the sending and receiving of required documents go smoothly?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Policy Features - do they meet your requirements?

Value For Money - are you happy with the cover received for the price paid?

“Great policy to have and an even better price”

Helpful Report

Posted 4 years ago

Documentation - did the sending and receiving of required documents go smoothly?

Customer Service - were you dealt with quickly and politely?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Policy Features - do they meet your requirements?

Value For Money - are you happy with the cover received for the price paid?

“Very pleased (and surprised) with the premium. Will continue to use this company as it seems to offer everything I need for my bike insurance”

Helpful Report

Posted 4 years ago

Andrew Duncan

Verified Reviewer

“Got conded out of money as I canceled my insurance won't be using you agian”