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Hastings Direct Reviews

3.4 Rating 370 Reviews
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customer.services@theinsurers.co.uk

Hastings brilliant Using comparison site.Should of checked,but made to seem if my previous insurance was due o run out .Where as I had a fortnight to run.
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Posted 10 years ago
Please keep up the very good work,very helpfull from start to finish.
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Posted 10 years ago
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Posted 10 years ago
Was a very easy process and competitively priced.
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Posted 10 years ago
Very happy with the service I received. I would recommend others to try this.
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Posted 10 years ago
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Posted 10 years ago
AT FIRST I WAS HAPPY WITH MY COVER UNTIL I HAD AN ACCIDENT I WAS HIT BY AN AMBULANCE AND IT WAS NOT MY FAULT, AS THIS WAS ONLY THE SECOND TIME IN MY LIFE GETTING INSURANCE I WENT FOR THE CHEAP OPTION OF 3RD PARTY FIRE AND THEFT COVER, AND AT NO POINT DID ANYONE EXPLAIN TO ME WHAT ECAXTLY IS COVERD I THOUGHT I WOULD BE OK AS I FOUND OUT THIS WAS NOT THE CASE HASTINGS DIRECT THEN TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME WHAT SO EVER AS A RESULT I ENDED UP LOOSING MY BIKE BECAUSE THE ABULANCE INSUREACE COMPANY WROTE IT OFF AND WOULDNT PAY FOR IT TO BE HELD WHERE IT WAS AND I HAD TO SETTLE FOR A MEASELY £315 FOR A BIKE THAT COST ME 4 TIMES AS MUCH AS THAT AS I NEEDED TO GET BACK ON THE ROAD ASAP AND NOW THEY ARE STILL HARASSING ME FOR THE POLICY MONEY I MUST SAY PISS POOR ALL AROUND I AM VERY UNHAPPY WITH THIS OUTCOME AND HAVE SORT LEAGAL ACTION AGAINST BOTH THE AMBULANCE DRIVER AND HASTINGS DIRECT. ALL IN ALL NOT VERY HAPPY THEY ALSO SAID THAT I SHOULD HAVE KNOWN WHAT I WAS PURCHACING WELL I AM QUITE SHURE THEY ASR LEAGALY OBLIGED TO TELL ME EXACTLY WHEN I CAN CLAIM AND NOT. THANK YOU RANT OVER.
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Posted 10 years ago
Still unable to download documents, so cant say whether good or poor. Perhaps should say very poor as I cannot even retrieve my insurance certificate.
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Posted 10 years ago