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Hastings Direct Reviews

3.4 Rating 370 Reviews
Read The Bike Insurer Reviews
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customer.services@theinsurers.co.uk

Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
got a perfect policy at a great price
1 Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Competitive price, easy to use app with all your details at your fingertips. Thankfully not had to make a claim so unaware of the quality of customer service.
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
So far had nothing but excellent service, slightly weird that I had to buy 2 policies instead of 1 multi bike option but still a good price. Can’t fault anything
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Outstanding service on the phone for such a short time and was all done 10-10
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Competitive prices, speedy service and friendly
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
So far so good, real test comes post accident or theft.
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
There is little choice of motorcycle insurances - I'm always a bit disappointed that their standardised questionnaires would be entirely unable to distinguish between careful and careless bike owners. Otherwise, Hastings is not bad. It does have a very user friendly app, however
Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Quick, easy process with good features and prices.
Helpful Report
Posted 2 years ago