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Hastings Direct Reviews

3.4 Rating 370 Reviews
Read The Bike Insurer Reviews
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customer.services@theinsurers.co.uk

Quick cheap and efficient
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Posted 8 years ago
A very quick and easy process, all achieved online without the monumental pain in the ar*e of listening to a load of menu options and rubbish music. The value for money was beyond my most optimistic expectations, and at least you had my bike's model on your database, unlike other companies...admittedly this model was only just released.
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Posted 8 years ago
I can not praise Hastings Direct enough, I took out their European Breakdown cover with the policy, it was only £50 at the time. I had an intermittant electrical problem while on holiday that I could not fix, the bike was taken to the nearest dealer some 50km away who had it for 3 days and claimed they had fixed it. During the time in the dealers we had a Clio hire car to use, all we paid for was the fuel, Hastings were very efficient and nothing was to much trouble. The problem was intermittant and I have since replaced the faulty item. I had never had to use my breakdown insurance before but have taken out it out again for peace of mind. You only know how good an insurance is when you have to use it, Hasting Direct is good.
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Posted 8 years ago
Great experience, bit more expensive than my sisters but still happy with the cover.
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Posted 8 years ago
Excellent service, will use again. Very clear on what is included
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Posted 8 years ago
Need docs sent as attachments, not links to an Account which it may not be possible to access
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Posted 8 years ago
Author didn't leave any comments.
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Posted 8 years ago
Hastings website very poor to navigate and toggle through choices. You have to triple check that toggles for cover requirements haven't changed, otherwise you end up being overly penalised for so called admin charges.
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Posted 8 years ago