“Asking for £30 every time customer has to make a change to the policy is at the moment the biggest downside in my eyes... Other than that, customer service is kind and polite and online policy documentation and account is decent (slow at times).”
“First class service Hastings Previous Insurer introduced a SIX Wheel policy car and bike Total Admin Disaster!!!! near hour on phone nobody had a clue letters from DVLA threatening fines .Finding past paperwork bank statements insurance renewal dates ETC ETC ETC Then apolgies fromDVLA Sheer HELL”
“Excellent very comprehensive motorcycle policy at an extremely competitive price - I am extremely pleased with the product and have no hesitation whatsoever in recommending Hastings Direct to my friends and colleagues.”
