Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“I used The Bike Insurer to source quotations for my motorbike insurance and Hastings Direct was the cheapest that appeared for comprehensive insurance, whilst also having the cover options, e.g. protected no claims bonus, that I required. I found it easy to arrange the insurance on-line and, as I worked through the details, I welcomed the clarity that Hastings Direct provided at every stage. My expereince of Hastings Direcgt has been very good.”
