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MCE Reviews

3.3 Rating 757 Reviews
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customer.services@theinsurers.co.uk

Awful company, and awful customer service. This company company doesn't seem to be aware if how telephones work as they will rather ignore you then call you back. I had a an accident that wasn't my fault, the other driver admitted liability and four four months later I'm still waiting on payment. My advice to anyone, do not under any circumstances insure with this company, go elsewhere to some known such as direct line. The level of customer service I received was shocking and this includes managers as well. Do not insure with mce (I can not stress this this enough).
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Posted 10 years ago
On the whole I was satisfied with the service provided but after purchasing the insurance I was inundated with calls from the company trying to sell me the same policy which made me very uneasy about the whole set up but after a phone discussion with a supervisor this was quickly sorted out.
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Posted 10 years ago
Quality service quality price, would recommend to any biker.
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Posted 10 years ago
Good unless you want to cancel your policy then it seems to fall on death ears still haveing trouble now.
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Posted 10 years ago
Good value insurance, all paperwork and setting up policy has gone smoothly so far, haven't had to ring them yet so I can't comment on the customer service but so far so good :-).
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Posted 10 years ago
Great service ,great price considering i had lost all my no-claims due to not owning a bike for 10yrs .Will use again when i change my bike hopefully will get another good price. Also got RAC cover and my leathers were covered as well.
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Posted 10 years ago
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Posted 10 years ago
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Posted 10 years ago