Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Worst ever. Terrible customer service. Long waiting times on phone line. Outrageous charges for phone line. Call Centers with operators with very little English. I could go on.....”
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Always cheapest quote online but when you speak to them to taylor your insurance its not as cheap,also to actually speak to somebody who knows what to do is not that easy !!”
“Was charged £7 to make a phone call to them. And tried to take the money out a day early I’m tried charging me around £30 because they took the money out early”
