“I guess this might be normal, but it felt burdensome. I entered all the details on the website. It took some time, but I did it because I knew that when I wanted make the quote go live, I would be out of the house.
(I was buying a motorbike privately, so I didn't know in advance whether I would be able to negotiate an acceptable price.)
So I wanted to make a quick phone call to say "Yes, go with that quote, here's my credit card number".
But no. I had to go through the whole thing again, blow by blow, item by agonising item, while I was sat in a cafe, to other diners' obvious disapproval.
In understand the discontinuity between the price-comparison websites and the brokers, but really, there should be a better way.”
