“Frustrating and no one seemed to know what the other was doing, that includes the computer that keeps my data. None of the updates or my queries made on each phone call were accurately recorded and I am still getting letters demanding proof of NCB from my previous insurer - who was the same insurer through The Bike Insurer... and so the tale continues - one can but hope my bike is insured even with all the assurances.”
“I compared motorbike insurance and found that The Bike Insurer fitted exactly what I wanted at a very competitive price. I paid for the cover and sent proof of no claims via email attachment. I still have not received any certificate of insurance or any further contact!!!!!!!!
I made email contact to check wether the proof of no claim had been received and still no response. I can only assume that I am covered as no refund has been made.”