“Purchase of policy easy. Service after appalling. Cancelled policy in error leaving me riding a bike without insurance. Obtained refund eventually. Would not use motorcycle direct again.”
“The insurance broker was less than honest with the pict and I chose to cancel my police and was charged such a penalties that the retained the entire premium I paid.”
“The only thing I would say was poor is that the price shown initially was not the final price, so be aware of what the final price is before you sign up. I could have got the insurance cheaper should I have been on the ball.”
“Received multiple letters from Motorcycle Direct threatening to cancel my policy even before its inception because I hadn't submitted my proof of NCB, even though previous insurers won't provide proof of NCB for up to 5 working days after the existing policy expires - so it's physical impossibility. Despite phoning MD to explain this they still sent letters. Will absolutely, definitely NOT be using them after this policy expires - a thoroughly unpleasant and totally frustrating experience.”
“I think your charge of £50 to cancel insurance and £75 to transfer my insurance to another vehicle is absolutely disgusting!!
What I con!!!
I'll be telling all my motorbike friends not to bother with you!!
Alongside writing a blog about my experience with your company.”
