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Direct Choice Reviews

2.9 Rating 22 Reviews
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customer.services@theinsurers.co.uk

The cost of cover has gone up .Does it matter if you do 40 or 40000- miles each year but your insurance will cost more.
1 Helpful Report
Posted 8 years ago
Author didn't leave any comments.
1 Helpful Report
Posted 8 years ago
Purchasing the policy was a breeze and uncomplicated. Will continue to use them so long as the policy costs remain competitive.
1 Helpful Report
Posted 9 years ago
Standard service but took about 30 mins to go through all the questions and they couldn't sell me the cheapest policy because it was being offered somewhere else by some parent underwriter? Only at the end when summarising the T&Cs did the representative slip in that the bike had to be garaged if within 500m of my home (ruling out quick trips to the local shops) and that I was not insured to carry a pillion. I have only once carried a pillion so it's not a problem but I don't see why such a restriction is in place. No option was given me of having a quote without this and I resent insurance companies restricting legal use of a vehicle because it suits them and not the customer.
1 Helpful Report
Posted 9 years ago
Direct Choice offers competitive premiums along with key features such as breakdown cover etc. Administration of documents and payment very efficient. I wouldn't have any problem recommending this company to other bikers.
1 Helpful Report
Posted 9 years ago
I sold the bike after 1 month and received no refund as this company charged a £50 admin fee for cancellation. £50 for pressing a few keys on a computer.... Be warned.
1 Helpful Report
Posted 9 years ago
Author didn't leave any comments.
1 Helpful Report
Posted 9 years ago
Easy to contact and deal with. Friendly staff. 0800 numbers. Great company so far. Never made a claim.
1 Helpful Report
Posted 9 years ago