“its very poor quality company if u looking to change your policy because u r buying another bike the want 70£ cancelation fee and they also want huge money for new one more than old one because i canlec one of them
makes no sense”
“I'm begging you please do not buy insurance through the green insurance company. The first bike I had got stolen and I sorted that out, and reported that the bike had been stolen. Although I made them aware that I was not going to claim and they acknowledged this one year down the line I received a letter for my new bike insurance claiming I owed them 136 pounds. This was because of a claim that was still open on a bike that I had never claimed on. I called them up politely to ask what I owed the money for as it was unclear on the letter and was passed around the building until I ended up with the same person again who passed me on. I pressed 5 for call back because they were busy but was never called back. I have written letters to them for no reply and keep getting letters for the money that I owe them. Their customer service is appalling and they wrote on my insurance documents saying that it was my fault that the bike was stolen. How on earth could it be my fault when someone else stole the thing. Honestly choose someone else.”
“I'm begging you please do not buy insurance through the green insurance company. The first bike I had got stolen and I sorted that out, and reported that the bike had been stolen. Although I made them aware that I was not going to claim and they acknowledged this one year down the line I received a letter for my new bike insurance claiming I owed them 136 pounds. This was because of a claim that was still open on a bike that I had never claimed on. I called them up politely to ask what I owed the money for as it was unclear on the letter and was passed around the building until I ended up with the same person again who passed me on. I pressed 5 for call back because they were busy but was never called back. I have written letters to them for no reply and keep getting letters for the money that I owe them. Their customer service is appalling and they wrote on my insurance documents saying that it was my fault that the bike was stolen. How on earth could it be my fault when someone else stole the thing. Honestly choose someone else.”
“I'm begging you please do not buy insurance through the green insurance company. The first bike I had got stolen and I sorted that out, and reported that the bike had been stolen. Although I made them aware that I was not going to claim and they acknowledged this one year down the line I received a letter for my new bike insurance claiming I owed them 136 pounds. This was because of a claim that was still open on a bike that I had never claimed on. I called them up politely to ask what I owed the money for as it was unclear on the letter and was passed around the building until I ended up with the same person again who passed me on. I pressed 5 for call back because they were busy but was never called back. I have written letters to them for no reply and keep getting letters for the money that I owe them. Their customer service is appalling and they wrote on my insurance documents saying that it was my fault that the bike was stolen. How on earth could it be my fault when someone else stole the thing. Honestly choose someone else.”
“Company appears professional and insurance was arranged very fast with the documents reaching us within a few days.
Price was about normal but I liked the Company's ethical policy on being Green so they got my vote and my business.
.”
