“Having been really unwell over Christmas, I bought three boxes of the instant broth powder hoping for some extra goodness to make me feel better. I’m a chicken broth drinker by default and thought this was a great concept but it should have remained a concept as I found it to be bitter, deeply unpleasant to taste and nothing like the real thing. I now have 3 boxes just sat in my cupboard until
The use by date goes by.
Really disappointing. :(”
Hi Kate,
I’m really sorry to hear that our Instant Chicken Bone Broth didn’t meet your expectations, especially when you were looking for something to help you feel better. Your feedback is really important to us, and we’d love to make things right. If you'd like, feel free to reach out to our team at hello@frejafoods.com, and we’ll see if there’s anything we can do to help.
Emilie
Team Freja
“Unfortunately, this is so overwhelmingly 'tomatoey/herby', nothing resembling chicken whatsoever. It is also sourced from France and not as stated on the website from Norway. Really disappointing/misleading. I did get a refund for the 3 boxes I bought so I appreciate that.”
“Just as a hot drink it is delicious and satisfying. I have also used it in soup, which have my soup a little more depth. I haven't tried the instant Beef yet. But will certainly purchase the chicken again.”
“Great product; a much healthier, non-processed choice than conventional stock cubes. Emailed about an issue with my subscription and it was sorted instantly. Great service.”