“Great performance at first, but terrible durability and support. I purchased two Sonic Pros, and after three years, the power cables on both failed to connect to the units, rendering them useless. Customer service refused to replace or repair the part, offering only a 30% discount on a new purchase instead. A product at this price point should last longer than three years. I expect a company to stand behind their engineering, so I will be taking my business elsewhere.”
“Great performance at first, but terrible durability and support. I purchased two Sonic Pros, and after three years, the power cables on both failed to connect to the units, rendering them useless. Customer service refused to replace or repair the part, offering only a 30% discount on a new purchase instead. A product at this price point should last longer than three years. I expect a company to stand behind their engineering, so I will be taking my business elsewhere.”
How clean do your aligners feel after using the Sonic Pro / Odyssey?
Not Clean
Clean
Extremely Clean
Have you noticed a reduction in odor?
Yes
How does the Sonic Pro compare to your previous cleaning method?
Much better
“I love my Sonic cleaner! It has taken my retainers and made them sparkling, shiny and most importantly CLEAN. After just the first use they went from dingy and clouded to crystal clear again. I am a fan to say the least.”
How clean do your aligners feel after using the Sonic Pro / Odyssey?
Not Clean
Clean
Extremely Clean
Have you noticed a reduction in odor?
Yes
How does the Sonic Pro compare to your previous cleaning method?
Much better
“Perfect little addition to my nighttime routine. It's nice and compact so it fits on the counter or in our cabinet super easily. I'm chronically ill, so it takes a lot of energy for me just to get to the sink and brush my teeth. Being able to pop my retainers in here and let them clean by themselves is seriously so helpful. It works pretty well, though I'm sure it would work better with the cleaning tablets. Still, not bad for some water and a few minutes in a pod!”
