Apple iPhone 16 Pro - Metro Leather Case Reviews

2 Rating 1 Reviews

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“Did not charge with genuine MagSafe charger without a lot of fiddling. Received refund. I offered to return the case, but this was not required. I assume it was faulty, but did not go for a replacement as too much hassle if the new one had the same issue. Also, apparently a change of design now caused the stand to sit proud of the case when closed which was different from my old 14 pro model which sat flush and was more pocket friendly. Not a bad case, but I need to be confident that my phone is charging overnight requiring nothing more than placing it on the pad. I couldn’t find another stand case that I liked so in the end I opted for a genuine Apple silicone case which works perfectly.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your experience with us. We’re sorry to hear that the case didn’t meet your expectations and that you encountered issues with charging and design changes. Your feedback is invaluable, and we’ll be passing your comments on to our product development team to explore potential improvements. We’re glad we could process your refund quickly, and we appreciate your understanding during this process. While we’re sorry we couldn’t provide a case that suited your needs this time, we’re grateful for your honesty and hope to have the chance to better meet your expectations in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out. Team Snakehive

Posted 3 months ago